Policies AND F.A.Q.
POLICIES AND F.A.Q.
Your Initial assessment
Please contact us at [email protected]
Please email song files or links (Youtube, SoundCloud, etc.) and music background to [email protected], and we will get back to you regarding scheduling.
Note, your booking is not confirmed until both 1) the date and time of your session have been coordinated and 2) your Paypal payment is received.
All series are for consecutive weeks in the same time slot only. A ten-week series expires after 11 weeks. In a 10 week series, you may have one cancellation without charge. A 20-week series expires after 22 weeks and may have two cancelations without charge.
Your lesson time is reserved for you and others will be turned away for that time so please schedule carefully.
An initial assessment once booked, can only be rescheduled once if a minimum of 24 hrs notice has been given and must be rescheduled within ten days of the original booking. No exceptions. There are no refunds.
If you think you are running late, please email [email protected]or text 310.460.8090 to let us know.
24 Hour Cancellation Policy
If you fail to give 24 hr-notice, you will be charged for your lesson. Notification must be done by email. We appreciate a text as well, but an official request must be submitted via email. Thank you.
Revised October 18, 2017
Revised June 20, 2019